Shipping policy

At Adela's Wellness, we’re committed to getting your order to you safely, quickly and with care - whether you're across town or across the world.

Domestic & International Shipping

We proudly ship both within the U.S. and internationally using USPS and UPS.

Processing Times

Orders are typically processed within 1–2 business days and often even faster. You'll receive a confirmation email with a tracking number as soon as your package is on its way.

Tracking Your Order

Tracking information is automatically sent to the email provided at checkout. Keep an eye on your inbox so you can follow your package every step of the way.

Fragile & Custom Shipments

We take extra care when shipping fragile items - bold, visible alerts are always placed on the packaging. If you have a unique shipping need, we’re more than happy to work with you on custom-tailored shipping arrangements.

What If Something Goes Wrong?

We understand things can happen in transit. If your item arrives damaged due to handling by the shipping carrier, please contact us right away. While we can’t control third-party carriers, we’ll always do our best to make things right.

Get in Touch

Need something specific or have a special request? Just let us know! You can reach us anytime via our Contact Page or the Live Chat feature on our website. We genuinely want your experience with us to be as smooth and positive as possible :)